Shipping & Returns

 

Shipping

Most items will ship in one business day upon receiving the order. Sometimes items require special ordering from Europe and we will let you know when this is the case. 

 

We offer Free standard shipping on orders within the US and Canada. 

Second day air shipping is a $35 flat rate fee.

Next day air is a $50 flat rate fee.

 

We offer Free standard shipping on orders over $400 outside the US. 

On orders under $400, a flat rate of $35 is applied.

We ship to select countries outside the US. Delivery times vary by destination. Duties and taxes assessed by customs are the responsibility of the customer. Standard shipping estimated 6-14 days. 

 

Exchanges

Whether you need a different size, color, or item, the exchange process is easy! To request an exchange, simply email or call us or:

1. Log into your account

2. Select "Completed Orders"

3. Select "Return Items"

4. Select the reason for the exchange

5. Select the action as "Replacement"

6. Describe the exchange that you need, whether it's a different color, size, or item.

 

Returns

We accept returns postmarked within 30 days of the date your package ships from us. Returns must be received unworn, unwashed, and with the original tags attached. To request a return, simply email or call us or::

1. Log into your account

2. Select "Completed Orders"

3. Select "Return Items"

4. Select the reason for the return

5. In the comments let us know why you're returning your purchase. We're always looking to improve!

 

Exchanges & Returns are processed within 5-10 business days of receiving.  

If you have any concerns or questions, please call us at (855) 823 - 4542 or email us at info@labelaware.com


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